Turn QuickBooks pulls off and on
A quick way to stop data flowing without disconnecting — useful during a month-end close, or while you are fixing a mapping and do not want half-mapped records arriving.
- Where the switch is, and what the two labels mean
- That it affects pulls only
- Why nothing confirms you pressed it
- Why this is the first thing to check when nothing is syncing
01 · Why
Why do we have this?
It is a quick way to stop data flowing without disconnecting — useful during a month-end close, or while you are fixing a mapping and do not want half-mapped records arriving.
02 · How
Flip the switch
- Go to Settings → Integrations.
- Find the QuickBooks connection.
- Click
QBO sync: Onto turn it off. Click again to turn it back on.
03 · Expected result
The label changes between QBO sync: On and QBO sync: Off, and the tooltip tells you what that means:
| Label | Tooltip |
|---|---|
QBO sync: On | QuickBooks sync is enabled — click to disable pulls |
QBO sync: Off | QuickBooks sync is disabled — pulls are skipped until you enable it |
04 · Notes
It affects pulls only
Records can still be pushed out while it is off.
There is no confirmation and no message
One click changes it. Nothing warns you, and nothing confirms it afterwards — the label is the only feedback.
Turning it off does not stop schedules from trying
Scheduled pulls still run; they just come back having done nothing.
05 · FAQ
Common questions
No. This switch only appears on QuickBooks connections.
Check this switch first. It is easy to leave off, and nothing else on the page indicates that pulls are being skipped.