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Billing and your plan

In this article

Reading documents costs real money, and page counts are what that cost tracks. Buying in batches means you decide your ceiling up front rather than getting a surprise.

  • A walkthrough video, then the five steps
  • How to work out how many batches to buy
  • Why pages and documents are different units
  • What happens when you run out mid-month

01 · Video

Feature walkthrough

Video · setting up billing · 2:00

02 · Why

Why batches?

Reading documents costs real money, and page counts are what that cost tracks. Buying in batches means you decide your ceiling up front rather than getting a surprise.

03 · How

Set up billing

  1. Go to Settings → Billing, or use Billing in your account menu.
  2. Choose Batches per cycle. Each batch is 500 pages.
  3. Choose your Currency — US dollars or Singapore dollars.
  4. Choose your Billing interval — Monthly or Annual.
  5. Press Continue to save card and enter your card details.

04 · Expected result

Your card is saved and the plan starts. After that the same page shows your credit balance, purchases and subscription.

05 · Troubleshooting

Nothing charged when my trial ended

Nothing is charged automatically. If you have not set up billing, you simply cannot process more documents.

I do not know how many batches to buy

Count the pages you process in a typical month, not the documents — a twenty-page statement is twenty pages. Divide by 500 and round up.

06 · Notes

Billing belongs to the organization

Not to each workspace. One plan covers them all.

Only two currencies are offered

US dollars and Singapore dollars.

07 · FAQ

Common questions

Can I change how many batches I get?

Yes, from the same page.

What happens if I run out mid-month?

Processing stops until there is more credit. Nothing already in Merchaint is lost.

Is there a free tier after the trial?

No. The trial is 7 days, and after that you set up billing to keep going.

Who can see this page?

An Admin or the Owner.