merchaint · help
Contact supportOpen Merchaint

Your profile

In this article

Settings → Profile holds your name, phone number and job title, plus how you are notified.

  • What you can change, and where it shows
  • Why the email field is greyed out
  • The two notification channels
  • Why an old approval still shows your old name

01 · Why

Why keep it current?

Your name is what colleagues see on approvals and comments, so it is worth being the name they would recognise.

02 · How

Change your details

  1. Go to Settings → Profile.
  2. Change your Full name, Phone number or Job Title.
  3. Press Save.

03 · Expected result

The change shows immediately at the bottom of the sidebar and anywhere your name appears.

04 · Notes

Notification channels are on the same page

Email and Push Notifications. Push notifications arrive in your browser, and only in a browser where you have allowed them.

There is no profile photo

Merchaint shows the first letter of your name instead.

05 · FAQ

Common questions

Can I change my email?

Not yourself — the field is read-only. Contact us and say which address it should become.

Will my colleagues see my phone number?

It is on your profile within your organization. Leave it blank if you would rather not.

Can I delete my own account?

Not from this page. Ask an administrator to remove you from the organization.

I changed my name and an old approval still shows the old one.

Records of what happened keep the name that was used at the time.