merchaint · help
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Devices you're signed in on

In this article

If you have used Merchaint on a shared computer, or think somebody else has your password, this is where you end those sessions.

  • How to revoke one session, or all the others
  • Why the list can run to hundreds of entries
  • Why the details are too thin to tell them apart
  • What "71 days ago" actually measures

01 · Why

Why do we have this?

If you have used Merchaint on a shared computer, or think somebody else has your password, this is where you end those sessions.

02 · How

End a session

  1. Go to Settings → Security and scroll to Active sessions.
  2. Find the session you want to end. Yours is labelled Current session.
  3. Press Revoke next to it.
  4. To end everything except the device you are on, scroll to the bottom and press Revoke all other sessions.

03 · Expected result

That session is signed out. Anyone using it has to sign in again. Your own session is unaffected.

04 · Notes

The details are thin

Sessions show a browser name — sometimes just "Browser" — and an internal network address, so you often cannot tell one from another. When in doubt, revoke all others and sign in again where you need to.

"71 days ago" is when the session started

Not when it was last used.

05 · FAQ

Common questions

Will this sign me out of my phone?

Yes, if that session is in the list. You will need to sign in again there.

I revoked the wrong one.

Nothing is lost. Sign in again on that device.

Why are there so many?

Every sign-in creates one and they are not tidied up. It does not mean anyone else has been in your account.