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Line items

In this article

An invoice isn't one number, it's a list. Matching an invoice against a purchase order means comparing line against line.

  • A walkthrough video, then the four steps to add a line
  • Why lines have to be held as lines
  • Why Amount stays at 0, and what to do about it
  • Where the totals actually live

01 · Video

Feature walkthrough

Video · line items · 2:30

02 · Why

Why do we have this?

An invoice isn't one number, it's a list. Matching an invoice against a purchase order means comparing line against line — did we get the quantity we ordered, at the price we agreed. That only works if the lines are held as lines.

03 · How

Add a line

  1. Scroll to Line Items on the record page.
  2. Press Add. An empty row appears.
  3. Fill it in. Move across the row as you go.
  4. Press the tick to keep it, or the cross to throw it away.

To change an existing line, click it. To add a column to the line table, use the + in the header.

04 · Expected result

The line appears in the table and counts towards anything that compares this record against another.

05 · Troubleshooting / notes

What you seeWhat it means
No line items table at allThe module doesn't have one. It's added in Column Manager.
Amount stays 0It isn't worked out for you. Type it. See the warning below.
Add does nothingThe record is closed or archived.
Quantity has the unit stuck to itThe document read "10 PCS" as one value. Split it and tell your admin — the schema needs fixing.

06 · FAQ

Common questions

Can I paste lines from a spreadsheet?

No, they go in one at a time.

How many lines can a record have?

There's no limit you'll meet in normal use.

Where do the totals go?

Into Summary fields on the record, not the line table. Those are set up per column with Zone = Summary.

Why does a line have a warning triangle?

It didn't match the corresponding line on another document. Mismatch log explains.