Signing in
Merchaint remembers where you were, so most days you will not see the chooser at all.
- The four steps, both ways in
- Why you are asked for a workspace and not just an organization
- What to do if you have forgotten your password
- Why you are asked to verify your email
- Why Google sign-in sometimes does not work
01 · How
Sign in
- Go to the Merchaint sign-in page.
- Enter your email and password, and press
Sign in. - Or press
Continue with Googleand choose your Google account. - Choose the organization you want, then the workspace inside it.
02 · Expected result
You land in the workspace you chose, on the Inbox. Merchaint remembers where you were, so most days you will not see the chooser at all.
03 · Notes
You are asked to choose a workspace, not just an organization
Both are needed before the app will open. See Organizations and workspaces.
Forgotten your password?
Use Forgot password? on the sign-in page. You get an email with a link to set a new one.
Sign-in says "Verify your email to sign in"
Your password is right, but your email address has not been verified yet — and signing in with a password needs a verified address, including for accounts made before this rule. Press Send a new verification email, open the link in that email, then sign in again. Only the newest link works, and you can ask for one a minute. If the screen has been open for more than 15 minutes, sign in again first. Signing in with Google, or from an invitation link sent to that address, verifies it for you.
Signing in with Google only works if your account is set up for it
Having a Google address is not enough on its own — the account has to be linked. See Your password and sign-in.
04 · FAQ
Common questions
Yes, sessions last a long time. If you have not used Merchaint in a while you may be asked again.
No. One login, and you switch between them.
See You cannot sign in.