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Start from a template

In this article

The first workflow is the hardest, because you do not yet know what the pieces are called. A template gives you a working example to take apart.

  • A walkthrough video, then why a template beats a blank page
  • How to use one, in four steps
  • What the five templates actually do
  • Why a template is a starting point, not a finished job

01 · Video

Feature walkthrough

Video · using a template · 2:00

02 · Why

Why do we have this?

The first workflow is the hardest, because you do not yet know what the pieces are called. A template gives you a working example to take apart, which is faster than a blank page.

03 · How

Use a template

  1. Open Workflows and click the Library tab.
  2. Filter by category if you like — Notifications, Validation, Automation, Approvals.
  3. Read the description, then press Use This.
  4. Go through each step and point it at your own table and fields.

04 · Expected result

A new workflow appears in My Workflows, built out and ready to adjust.

05 · Notes

The five templates

TemplateWhat it does
Email on new recordSends an email notification when a record is created in a module
Notify someone when a field changesSends an in-app notification to a chosen person
Flag records missing a required fieldFlags a record if a chosen field is empty, so it shows in exceptions
Tag records missing a due dateWrites a status value onto records with no due date
Route over-threshold for approvalSends a record for approval if a number is over a limit

Templates are a starting point, not a finished job. Every one of them needs you to say which table and which field.